Syncs With Your PIMS
Puppilot connects to over 130 veterinary practice management systems — cloud, on-premise, and hybrid — to access medical records, book appointments, and keep everything in sync.
Syncs With Every Major Veterinary PIMS
Puppilot connects to over 130 veterinary practice management systems — from cloud-native platforms to on-premise servers. Your PIMS stays your single source of truth while Puppilot reads patient records, schedules appointments, and logs call summaries directly in your system.
- 40+ cloud PIMS supported
- 85+ on-premise PIMS supported
- Hybrid deployments supported
Supported Practice Management Systems
130 veterinary practice management systems supported
Cloud (41)
On-Premise (86)
Hybrid (3)
Don't see your PIMS? Contact us
Real-Time Data, Not Batch Syncs
Puppilot accesses your medical records in real time during every call. When a client asks about their pet's medication, the AI reads the current chart — not a copy from last night's export. This means the most up-to-date information powers every conversation.
Writes Back to Your System
When Puppilot books an appointment, creates a message for your team, or logs a call summary, it writes directly to your PIMS. Your staff sees everything in the same system they already use — no second dashboard, no missed notes, no manual data entry.
Setup in Days, Not Months
Our team handles the technical connection between Puppilot and your PIMS. Most clinics are fully synced and live within 1-2 weeks, including protocol configuration and the AI training period. No IT department required.
Common Questions About PIMS Sync
What if my PIMS isn't listed?
With over 130 supported systems, most veterinary clinics are already covered. If you don't see your PIMS, contact us — for practice management systems with open APIs, we can often build a custom connection within a few weeks.
What data does Puppilot sync?
Depending on your PIMS capabilities, Puppilot can access patient records, medical history, medications, lab results, appointment schedules, and client contact information. You control exactly which data types the AI can read and write.
Does PIMS sync cost extra?
PIMS sync pricing varies slightly depending on your specific practice management system, but remains comparable across all supported platforms — there are no dramatic price differences between systems. Our team will confirm exact details during your demo.
Will this slow down my PIMS?
No. Puppilot uses efficient API calls that don't impact your PIMS performance. The sync is designed to be lightweight — accessing only the data needed for the current conversation, not pulling entire databases.
Is the connection secure?
All data transfers between your PIMS and Puppilot are encrypted using TLS 1.3. We use API key authentication with regular rotation, and all access is logged and auditable. Your data never leaves our secure infrastructure.
Do cloud and on-premise PIMS connect differently?
The end result is the same — real-time, bidirectional data access. Cloud-based PIMS typically connect via API, while on-premise systems may use a lightweight connector installed on your server. Our team handles the setup regardless of your deployment type.