Onward Vet vs RoboVet: Veterinary Software Compared

A side-by-side look at Onward Vet and RoboVet. See how these veterinary practice management systems compare on features, deployment, and Puppilot sync support.

26 Features Compared Both Sync with Puppilot Updated 2026

Onward Vet Cloud

Parent CompanyOnward Systems (independent; founded 2000)
Founded~2020; built by Onward Systems team
DeploymentCloud-Based (SaaS)
PricingSubscription
User Base
Best ForSmall practices looking for a cloud practice management system
Puppilot Sync Full Sync
VS

RoboVet On-Premise

Parent CompanyCovetrus (UK market)
Founded~2000s; dominant UK market player
DeploymentOn-Premise / Hosted
PricingLicense + Support
User Base
Best ForPractices looking for a on-premise practice management system
Puppilot Sync Full Sync

Feature-by-Feature Comparison

How Onward Vet and RoboVet stack up across 26 core capabilities

FeatureOnward VetRoboVet
EMR / Medical Records Core Clinical
SOAP Notes Core Clinical
AI SOAP / Transcription Core Clinical
Treatment Sheets / Whiteboard Core Clinical
Prescription Management Core Clinical
Digital Imaging / DICOM Core Clinical
Controlled Substance Logging Core Clinical
Appointment Scheduling Scheduling
Online Booking (Client Self-Service) Scheduling
Boarding / Hospitalization Scheduling
Inventory Management Financial
Invoicing & Billing Financial
Payment Processing Financial
Wellness Plans Financial
Client Communication (Reminders) Client Engagement
2-Way Messaging / Texting Client Engagement
Client Portal / App Client Engagement
Telemedicine / Video Client Engagement
Reporting & Analytics Operations
Multi-Location Support Operations
Mobile App / Access Operations
Digital Forms (Intake/Consent) Operations
IDEXX Lab Connection Lab Connections
Antech Lab Connection Lab Connections
Heska Lab Connection Lab Connections
IDEXX Web PACS Imaging Lab Connections

Strengths & Weaknesses

Onward Vet

Details coming soon.

RoboVet

Details coming soon.

Puppilot Syncs with Both

Whether your clinic runs Onward Vet or RoboVet, Puppilot's AI phone answering service syncs directly with your practice management system to answer calls with real patient context. Learn more about how Puppilot works with Onward Vet and RoboVet.

Puppilot + Onward Vet Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Cloud API

Setup: Days

Puppilot + RoboVet Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Direct database connection (on-premise server)

Setup: Days

Frequently Asked Questions

Onward Vet is Onward Vet: cloud-based, mobile-friendly. RoboVet is RoboVet: AI-powered features, on-premise. The best choice depends on your clinic's size, specialty, and workflow preferences.

It depends on your priorities. Onward Vet is best for Small practices looking for a cloud practice management system. RoboVet is best for Practices looking for a on-premise practice management system. Consider factors like your budget, whether you prefer cloud or on-premise, and which lab systems you use.

Yes. Puppilot syncs with both Onward Vet and RoboVet, providing AI-powered phone answering that reads patient records and appointment data directly from either system.

Yes, data migration between Onward Vet and RoboVet is possible, though it typically requires careful planning and may involve a third-party migration service. Your Puppilot service would continue working seamlessly through the switch.