Product Features
Everything your front desk does — answered, scheduled, and triaged by AI that knows your patients.
After-Hours AI Voicemail for Veterinary Clinics
PupPilot's After-Hours AI Voicemail catches every nights-and-weekends call with chart-aware AI — books appointments, triages emergencies, and writes back to your PIMS. Included with PupPilot Full Service.
Learn more →Veterinary Text Messaging: Unlimited Business Texting
Unlimited two-way business texting for veterinary clinics — from your main clinic number, with a shared inbox, missed call text back, AI after-hours conversations, and PIMS logging.
Learn more →The Complete Veterinary Communications System
Business phone service, unlimited calling and texting, fax, professional desk phones, and a PIMS-connected AI front office — one system, one bill, built for veterinary clinics.
Learn more →AI Emergency Triage for Veterinary Clinics
PupPilot triages emergency calls using multi-factor assessment, cross-references medical history, and escalates urgent cases to your on-call team with full context.
Learn more →Desk Phones Included: Veterinary Phone Hardware
Professional desk phones are included with every PupPilot plan — provisioned, shipped ready to plug in, and covered. Higher quarterly commitment levels include more hardware.
Learn more →AI Inbound Call Answering for Veterinary Clinics
PupPilot answers every call to your veterinary clinic with AI that reads medical records, books appointments, and resolves client questions 24/7.
Learn more →PIMS Sync for Veterinary AI
PupPilot syncs with over 130 veterinary practice management systems — cloud, on-premise, and hybrid. Real-time medical record access, appointment scheduling, and data writeback.
Learn more →Live Call Transfer for Veterinary Clinics
PupPilot warm-transfers live calls to your own clinic staff with a context briefing modal, plus customizable escalation rules for emergencies, after-hours, and VIP clients.
Learn more →Medical Intelligence: AI That Reads Your Patient Charts
PupPilot's Medical Intelligence gives every AI conversation real-time access to patient charts — medications, lab results, treatment plans, and surgical history.
Learn more →AI Outbound Follow-Up Calls for Veterinary Clinics
PupPilot proactively calls your clients after visits and surgeries to check on recovery, answer questions, and catch complications early — all powered by your medical records.
Learn more →PupPilot Product Overview: Veterinary Communications Platform
PupPilot is the complete veterinary communications platform: phone system, AI front office, and PIMS-connected veterinary intelligence — one system that answers, books, and follows up.
Learn more →Veterinary Phone System with AI Built In
The veterinary phone system with an AI front office built in. Unlimited calling and texting, professional desk phones, and chart-aware AI — one system, one bill.
Learn more →Reliability & Support: A Phone System Clinics Can Trust
What keeps PupPilot's veterinary phone system dependable: E911 on every line, recorded and retained calls, multiple ways to answer, managed cutover, and one accountable support line.
Learn more →AI Appointment Scheduling for Veterinary Clinics
PupPilot books, reschedules, and manages veterinary appointments by phone — checking real-time availability and confirming with clients instantly, 24/7.
Learn more →Switching Your Vet Clinic Phone System: How Porting Works
How to switch your veterinary clinic's phone system without missing a call: the 10-step migration PupPilot runs — porting, parallel testing, cutover, and rollback.
Learn more →