CoVet for Veterinary Clinics
CoVet is a veterinary AI scribe and copilot (SOAP notes, summaries, templates, clinical chat, team workflows, in-app recorded outbound client calls) - it is not a receptionist and does not answer inbound clinic calls.
What is CoVet?
CoVet is a veterinary AI scribe and copilot (SOAP notes, summaries, templates, clinical chat, team workflows, in-app recorded outbound client calls) - it is not a receptionist and does not answer inbound clinic calls. Best for: DVMs and technicians who want a polished, multilingual documentation copilot with team workflows and PIMS note write-back, not phone coverage.
- Pricing: Per user/month, billed annually or monthly (annual saves ~33%); multi-user discounts up to 20%
- Hardware: No hardware - software app (web, iOS, Android); no phone system involved
- Veterinary fit: Purpose-built for veterinary
| Feature | CoVet |
|---|---|
| Business VoIP Calling Infrastructure | No - not a phone product (in-app outbound dialer only) |
| Number Porting Infrastructure | No |
| Desk Phones / Hardware Infrastructure | No |
| Fax Infrastructure | No |
| E911 Management Infrastructure | No |
| Outage Failover Infrastructure | No |
| Two-Way Business Texting Operations | No |
| Missed-Call Text-Back Operations | No |
| IVR / Call Routing Operations | No |
| Queues & Hold Operations | No |
| Voicemail Transcription Operations | No |
| Call Recording Operations | Partial - records vet-placed outbound client calls to the case file |
| Call Analytics Operations | Not documented |
| Mobile / Desktop Apps Operations | Yes - iOS and Android |
| Multi-Location Administration Operations | Yes - Enterprise supports multi-location teams |
| Veterinary-Specific Product Veterinary Context | Yes - veterinary-only |
| Veterinary PIMS Integration Veterinary Context | Yes - writes finalized notes to PIMS (direct API or Chrome extension) |
| Patient Chart Context on Calls Veterinary Context | Partial - ingests prior records/PDFs for summaries (documentation, not calls) |
| Clinic Protocol Configuration Veterinary Context | No - note templates, not call protocols |
| AI Voice — Inbound Answering AI | No |
| AI Voice — Outbound Calls AI | No - humans place in-app outbound calls; AI documents them |
| AI Appointment Booking AI | No |
| AI Call Summaries AI | Yes - SOAP notes, visit and history summaries, discharge docs |
| After-Hours AI Coverage AI | No |
| Contextual Staff Handoff AI | No |
Where CoVet Stands Out
A mature, multilingual (9 languages, multi-currency) scribe platform with team collaboration, a free support-staff tier, and named direct PIMS integrations plus a Chrome extension fallback. Strengths practices cite: Well-established scribe with strong clinical customization (85+ templates, template builder, real-time clinical chat); Direct PIMS note integrations named (Cornerstone, AVImark, Provet Cloud, Instinct, Shepherd, ImproMed, Merlin and others) plus Chrome extension for the rest; Free Support tier for non-DVM staff and transparent per-user pricing with annual and multi-user discounts; In-app Phone Calling: vets place outbound client calls that are recorded and auto-attached to the case with clinic caller ID; 9-language support and international pricing; veterinarian leadership (CVO Dr. Mike Mossop) and in-house medical department.
Considerations Before You Buy
No inbound call handling, AI receptionist, scheduling, or client texting - documentation only; Per-user pricing scales up quickly for larger teams versus flat clinic-level pricing; Essentials tier caps usage at 100 generations/month; Phone Calling is outbound-only with usage caps (1 hour/call, 4 hours/day) and is not a phone system; No telecom features of any kind (no lines, porting, desk phones, fax, e911). Pricing basis: Per user/month, billed annually or monthly (annual saves ~33%); multi-user discounts up to 20%; published pricing: Support: Free; Essentials: $45.83/user/mo billed annually ($550/yr, 100 generations/mo); Unlimited: $99/user/mo billed annually ($1,188/yr), ~$149/mo month-to-month; Enterprise: custom; contract model: Monthly or annual (annual saves ~33%); 2-week free trial.
How PupPilot Compares
CoVet competes for the clinic's AI budget but covers only documentation, so PupPilot wins the front-office conversation outright - phones, texting, fax, desk phones, and a PIMS-connected AI receptionist that CoVet does not offer and does not claim to offer.
PupPilot vs CoVetCoVet: Common Questions
Is CoVet veterinary-specific?
Purpose-built for veterinary. PIMS support: Direct API note integrations listed on co.vet: Cornerstone, AVImark, Provet Cloud, Instinct, Merlin, ImproMed, Shepherd and others, with a Chrome extension for systems without native integration; Shepherd also lists CoVet as a partner..
How much does CoVet cost?
Pricing basis: Per user/month, billed annually or monthly (annual saves ~33%); multi-user discounts up to 20%. Published pricing: Support: Free; Essentials: $45.83/user/mo billed annually ($550/yr, 100 generations/mo); Unlimited: $99/user/mo billed annually ($1,188/yr), ~$149/mo month-to-month; Enterprise: custom. Hardware: No hardware - software app (web, iOS, Android); no phone system involved. Contract: Monthly or annual (annual saves ~33%); 2-week free trial. Check the vendor's site for current terms.
What is the difference between CoVet and PupPilot?
CoVet competes for the clinic's AI budget but covers only documentation, so PupPilot wins the front-office conversation outright - phones, texting, fax, desk phones, and a PIMS-connected AI receptionist that CoVet does not offer and does not claim to offer.