AllyDVM for Veterinary Clinics
Veterinary client engagement and retention platform from Cencora's MWI Animal Health offering the Retention Calendar, automated reminders, two-way texting, the PetPage pet-owner app, loyalty, online booking, and analytics layered on a practice's existing PIMS.
What is AllyDVM?
Veterinary client engagement and retention platform from Cencora's MWI Animal Health offering the Retention Calendar, automated reminders, two-way texting, the PetPage pet-owner app, loyalty, online booking, and analytics layered on a practice's existing PIMS. Best for: Companion-animal practices, especially MWI/Cencora distribution customers, that want data-driven retention, reminders, and a branded pet-owner app at a published flat monthly price.
- Pricing: per practice/month, tiered (billed monthly)
- Hardware: None; software only, no desk phones offered
- Veterinary fit: Purpose-built for veterinary
| Feature | AllyDVM |
|---|---|
| Business VoIP Calling Infrastructure | No |
| Number Porting Infrastructure | No; not a phone service |
| Desk Phones / Hardware Infrastructure | No |
| Fax Infrastructure | No |
| E911 Management Infrastructure | No; not a phone service |
| Outage Failover Infrastructure | No; not a phone service |
| Two-Way Business Texting Operations | Yes; plus push notifications via PetPage |
| Missed-Call Text-Back Operations | Not documented |
| IVR / Call Routing Operations | No |
| Queues & Hold Operations | No |
| Voicemail Transcription Operations | No |
| Call Recording Operations | No |
| Call Analytics Operations | Yes; retention, financial, and engagement reporting |
| Mobile / Desktop Apps Operations | Yes; PetPage pet-owner app |
| Multi-Location Administration Operations | Not documented |
| Veterinary-Specific Product Veterinary Context | Yes; veterinary only |
| Veterinary PIMS Integration Veterinary Context | Yes; 22 PIMS listed with real-time sync |
| Patient Chart Context on Calls Veterinary Context | Partial; PIMS-synced patient data powers retention triggers and reminders |
| Clinic Protocol Configuration Veterinary Context | Partial; customizable reminder and retention protocols |
| AI Voice — Inbound Answering AI | No |
| AI Voice — Outbound Calls AI | No |
| AI Appointment Booking AI | No; online booking without AI |
| AI Call Summaries AI | No |
| After-Hours AI Coverage AI | No; 24/7 self-service via PetPage app only |
| Contextual Staff Handoff AI | No |
Where AllyDVM Stands Out
The Retention Calendar's patient-level retention analytics that surface lapsing pets across 22 compatible PIMS, sold with transparent tiered pricing. Strengths practices cite: Published flat pricing: Boost $325/month, Amplify $425/month, Maximize $525/month; Broad veterinary PIMS compatibility with 22 systems listed (AVImark, Cornerstone, ezyVet, ImproMed, Instinct, Provet Cloud, Shepherd, and more) with real-time data sync; Retention Calendar analytics to recover lapsed patients plus no-show prevention tools; PetPage mobile app, two-way texting and push notifications, online booking, loyalty program, and telehealth; Backed by Cencora/MWI Animal Health distribution relationships and support.
Considerations Before You Buy
Provides no phone service: no VoIP calling, desk phones, fax, IVR, or call handling, so texting rides alongside the clinic's existing phone bill; No AI documented: no AI receptionist, AI voice, or AI scheduling; after-hours coverage is limited to self-service app and booking; Engagement and retention focus means no call analytics or front-desk call-workflow tooling; At $325-$525/month for messaging and retention alone, cost can approach bundled platforms that include telephony. Pricing basis: per practice/month, tiered (billed monthly); published pricing: Boost $325/month; Amplify $425/month; Maximize $525/month; contract model: Billed monthly; term requirements not documented.
How PupPilot Compares
AllyDVM strengthens reminders and retention but leaves the phones untouched; PupPilot includes the phone system itself (unlimited calling and texting, fax, desk phones) plus a PIMS-connected AI that answers and books, so clinics are not paying $325+ monthly for a messaging layer on top of a separate phone service.
PupPilot vs AllyDVMAllyDVM: Common Questions
Is AllyDVM veterinary-specific?
Purpose-built for veterinary. PIMS support: 22 listed: AVImark, ClienTrax, Cornerstone, DaySmart (Vetter), DVM Manager, DVMax, ezyVet, Hippo, HVMS, ImproMed Advantage+, ImproMed Infinity/Triple Crown, Instinct EMR, IntraVet, Provet Cloud, Pulse (eVet), Rhapsody, Shepherd, StringSoft, VetSpire, VetUp, Via, V-Tech Platinum.
How much does AllyDVM cost?
Pricing basis: per practice/month, tiered (billed monthly). Published pricing: Boost $325/month; Amplify $425/month; Maximize $525/month. Hardware: None; software only, no desk phones offered. Contract: Billed monthly; term requirements not documented. Check the vendor's site for current terms.
What is the difference between AllyDVM and PupPilot?
AllyDVM strengthens reminders and retention but leaves the phones untouched; PupPilot includes the phone system itself (unlimited calling and texting, fax, desk phones) plus a PIMS-connected AI that answers and books, so clinics are not paying $325+ monthly for a messaging layer on top of a separate phone service.