Covetrus Pulse vs HVMS: Veterinary Software Compared

A side-by-side look at Covetrus Pulse and HVMS. See how these veterinary practice management systems compare on features, deployment, and Puppilot sync support.

26 Features Compared Both Sync with Puppilot Updated 2026

Covetrus Pulse Cloud

Parent CompanyCovetrus (Patterson Companies)
Founded~2010 (as eVetPractice)
DeploymentCloud-Based
PricingSubscription (tiered)
User BaseLarge (Covetrus ecosystem)
Best ForPractices of any size wanting a comprehensive cloud platform with deep Covetrus ecosystem connection
Puppilot Sync Full Sync
VS

HVMS On-Premise

Parent CompanyHVMS Software (independent)
Founded~2000s; long-standing large animal PIMS
DeploymentOn-Premise
PricingLicense + Support
User Base
Best ForLarger practices and hospitals looking for a on-premise practice management system
Puppilot Sync Full Sync

Feature-by-Feature Comparison

How Covetrus Pulse and HVMS stack up across 26 core capabilities

FeatureCovetrus PulseHVMS
EMR / Medical Records Core Clinical
SOAP Notes Core Clinical
AI SOAP / Transcription Core Clinical
Treatment Sheets / Whiteboard Core Clinical
Prescription Management Core Clinical
Digital Imaging / DICOM Core Clinical
Controlled Substance Logging Core Clinical
Appointment Scheduling Scheduling
Online Booking (Client Self-Service) Scheduling
Boarding / Hospitalization Scheduling
Inventory Management Financial
Invoicing & Billing Financial
Payment Processing Financial
Wellness Plans Financial
Client Communication (Reminders) Client Engagement
2-Way Messaging / Texting Client Engagement
Client Portal / App Client Engagement
Telemedicine / Video Client Engagement
Reporting & Analytics Operations
Multi-Location Support Operations
Mobile App / Access Operations
Digital Forms (Intake/Consent) Operations
IDEXX Lab Connection Lab Connections
Antech Lab Connection Lab Connections
Heska Lab Connection Lab Connections
IDEXX Web PACS Imaging Lab Connections

Strengths & Weaknesses

Covetrus Pulse

+ 250+ third-party connections — most extensive app ecosystem
+ AI-powered automation saves 6+ hours/week on SOAP notes and summaries
+ Built-in Covetrus vRxPro online pharmacy and CarePlans wellness
Complexity of the platform can be overwhelming for small practices
Tied to Covetrus ecosystem — may limit vendor flexibility
Pricing can escalate with add-on modules and connections

HVMS

Details coming soon.

Puppilot Syncs with Both

Whether your clinic runs Covetrus Pulse or HVMS, Puppilot's AI phone answering service syncs directly with your practice management system to answer calls with real patient context. Learn more about how Puppilot works with Covetrus Pulse and HVMS.

Puppilot + Covetrus Pulse Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Cloud API

Setup: Days

Puppilot + HVMS Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Direct database connection (on-premise server)

Setup: Days

Frequently Asked Questions

Covetrus Pulse is All-in-one cloud platform with 250+ connections, AI automation, and built-in pharmacy (vRxPro). HVMS is HVMS: on-premise, multi-location support. The best choice depends on your clinic's size, specialty, and workflow preferences.

It depends on your priorities. Covetrus Pulse is best for Practices of any size wanting a comprehensive cloud platform with deep Covetrus ecosystem connection. HVMS is best for Larger practices and hospitals looking for a on-premise practice management system. Consider factors like your budget, whether you prefer cloud or on-premise, and which lab systems you use.

Yes. Puppilot syncs with both Covetrus Pulse and HVMS, providing AI-powered phone answering that reads patient records and appointment data directly from either system.

Yes, data migration between Covetrus Pulse and HVMS is possible, though it typically requires careful planning and may involve a third-party migration service. Your Puppilot service would continue working seamlessly through the switch.