ezyVet vs ImproMed Infinity: Veterinary Software Compared
A side-by-side look at ezyVet and ImproMed Infinity. See how these veterinary practice management systems compare on features, deployment, and Puppilot sync support.
ezyVet Cloud
ImproMed Infinity On-Premise
Feature-by-Feature Comparison
How ezyVet and ImproMed Infinity stack up across 26 core capabilities
| Feature | ezyVet | ImproMed Infinity |
|---|---|---|
| EMR / Medical Records Core Clinical | ✓ | ✓ |
| SOAP Notes Core Clinical | ✓ | ✓ |
| AI SOAP / Transcription Core Clinical | ✗ | ✗ |
| Treatment Sheets / Whiteboard Core Clinical | ✓ | ✓ |
| Prescription Management Core Clinical | ✓ | ✗ |
| Digital Imaging / DICOM Core Clinical | ✓ | ✓ |
| Controlled Substance Logging Core Clinical | ✓ | ✓ |
| Appointment Scheduling Scheduling | ✓ | ✓ |
| Online Booking (Client Self-Service) Scheduling | ✓ | ✗ |
| Boarding / Hospitalization Scheduling | ✓ | ✓ |
| Inventory Management Financial | ✓ | ✓ |
| Invoicing & Billing Financial | ✓ | ✓ |
| Payment Processing Financial | ✓ | ✓ |
| Wellness Plans Financial | ✓ | ✓ |
| Client Communication (Reminders) Client Engagement | ✓ | ✓ |
| 2-Way Messaging / Texting Client Engagement | ✓ | ✓ |
| Client Portal / App Client Engagement | ✓ | ✗ |
| Telemedicine / Video Client Engagement | ✗ | ✓ |
| Reporting & Analytics Operations | ✓ | ✓ |
| Multi-Location Support Operations | ✓ | ✓ |
| Mobile App / Access Operations | ✓ | ✗ |
| Digital Forms (Intake/Consent) Operations | ✓ | ✗ |
| IDEXX Lab Connection Lab Connections | ✓ | ✓ |
| Antech Lab Connection Lab Connections | ✓ | ✓ |
| Heska Lab Connection Lab Connections | ✓ | ✓ |
| IDEXX Web PACS Imaging Lab Connections | ✓ | ✗ |
Strengths & Weaknesses
ezyVet
ImproMed Infinity
Puppilot Syncs with Both
Whether your clinic runs ezyVet or ImproMed Infinity, Puppilot's AI phone answering service syncs directly with your practice management system to answer calls with real patient context. Learn more about how Puppilot works with ezyVet and ImproMed Infinity.
Puppilot + ezyVet Full Sync
Reads: Patient records, appointment schedule, medical history, medications, client info
Writes: Appointment booking, call notes, follow-up tasks
Connection: Cloud API
Setup: Days
Puppilot + ImproMed Infinity Full Sync
Reads: Patient records, appointment schedule, medical history, medications, client info
Writes: Appointment booking, call notes, follow-up tasks
Connection: Direct database connection (on-premise server)
Setup: Days
Frequently Asked Questions
ezyVet is Enterprise cloud platform with deep IDEXX connection, workflow automation, and rVetLink referral management. ImproMed Infinity is Legacy Covetrus PIM with CUBEX smart cabinet connection and equine support. The best choice depends on your clinic's size, specialty, and workflow preferences.
It depends on your priorities. ezyVet is best for Multi-location practices, emergency hospitals, and corporate groups that need enterprise cloud with IDEXX diagnostics. ImproMed Infinity is best for Established practices with equine or mixed-animal needs that want Covetrus ecosystem support. Consider factors like your budget, whether you prefer cloud or on-premise, and which lab systems you use.
Yes. Puppilot syncs with both ezyVet and ImproMed Infinity, providing AI-powered phone answering that reads patient records and appointment data directly from either system.
Yes, data migration between ezyVet and ImproMed Infinity is possible, though it typically requires careful planning and may involve a third-party migration service. Your Puppilot service would continue working seamlessly through the switch.