ProVet Cloud vs VetHero: Veterinary Software Compared

A side-by-side look at ProVet Cloud and VetHero. See how these veterinary practice management systems compare on features, deployment, and PupPilot sync support.

26 Features Compared Both Sync with PupPilot Updated 2026

ProVet Cloud Cloud

Parent CompanyFinnish Net Solutions (Nordhealth)
Founded~2010
DeploymentCloud-Based
PricingSubscription
User Base15,000+ vets in 2,500+ clinics
Best ForMulti-clinic groups and enterprise practices, especially those with Nordic/EU presence wanting cloud-native management
PupPilot Sync Full Sync
VS

VetHero Cloud

Parent CompanyVetHero Inc. (independent)
Founded~2019
DeploymentCloud-Based
PricingSubscription
User Base
Best ForSmall practices looking for a cloud practice management system
PupPilot Sync Full Sync

Feature-by-Feature Comparison

How ProVet Cloud and VetHero stack up across 26 core capabilities

FeatureProVet CloudVetHero
EMR / Medical Records Core Clinical✓✗
SOAP Notes Core Clinical✓✗
AI SOAP / Transcription Core Clinical✓✓
Treatment Sheets / Whiteboard Core Clinical✓✗
Prescription Management Core Clinical✗✗
Digital Imaging / DICOM Core Clinical✗✗
Controlled Substance Logging Core Clinical✗✗
Appointment Scheduling Scheduling✓✓
Online Booking (Client Self-Service) Scheduling✓✗
Boarding / Hospitalization Scheduling✓✗
Inventory Management Financial✓✗
Invoicing & Billing Financial✓✗
Payment Processing Financial✓✗
Wellness Plans Financial✗✗
Client Communication (Reminders) Client Engagement✓✓
2-Way Messaging / Texting Client Engagement✓✓
Client Portal / App Client Engagement✓✗
Telemedicine / Video Client Engagement✗✗
Reporting & Analytics Operations✓✓
Multi-Location Support Operations✓✗
Mobile App / Access Operations✓✗
Digital Forms (Intake/Consent) Operations✓✗
IDEXX Lab Connection Lab Connections✓✗
Antech Lab Connection Lab Connections✗✗
Heska Lab Connection Lab Connections✗✗
IDEXX Web PACS Imaging Lab Connections✗✗

Strengths & Weaknesses

ProVet Cloud

+ 360-degree hospital dashboard with triage and real-time treatment monitoring
+ AI medical summaries for one-click patient history analysis
+ Enterprise multi-clinic support (CVS Group partnership validates scale)
− Stronger presence in EU/Nordic than US — smaller US support network
− No online pharmacy or wellness plan features
− Limited diagnostic connections compared to IDEXX-native products

VetHero

Details coming soon.

PupPilot Syncs with Both

Whether your clinic runs ProVet Cloud or VetHero, PupPilot's AI phone answering service syncs directly with your practice management system to answer calls with real patient context. Learn more about how PupPilot works with ProVet Cloud and VetHero.

PupPilot + ProVet Cloud Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Cloud API

Setup: Days

PupPilot + VetHero Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Cloud API

Setup: Days

Frequently Asked Questions

ProVet Cloud is Enterprise cloud PIM with AI summaries and 360-degree hospital dashboard; strong in EU/Nordic markets. VetHero is VetHero: AI-powered features, cloud-based. The best choice depends on your clinic's size, specialty, and workflow preferences.

It depends on your priorities. ProVet Cloud is best for Multi-clinic groups and enterprise practices, especially those with Nordic/EU presence wanting cloud-native management. VetHero is best for Small practices looking for a cloud practice management system. Consider factors like your budget, whether you prefer cloud or on-premise, and which lab systems you use.

Yes. PupPilot syncs with both ProVet Cloud and VetHero, providing AI-powered phone answering that reads patient records and appointment data directly from either system.

Yes, data migration between ProVet Cloud and VetHero is possible, though it typically requires careful planning and may involve a third-party migration service. Your PupPilot service would continue working seamlessly through the switch.