Avimark vs VetCloud: Veterinary Software Compared

A side-by-side look at Avimark and VetCloud. See how these veterinary practice management systems compare on features, deployment, and Puppilot sync support.

26 Features Compared Both Sync with Puppilot Updated 2026

Avimark Hybrid

Parent CompanyCovetrus (Patterson Companies)
Founded~1990s
DeploymentOn-Premise (cloud-hybrid)
PricingLicense + Annual Support
User Base11,000+ hospitals
Best ForEstablished small animal practices that want a proven, widely-supported on-premise system with deep third-party connections
Puppilot Sync Full Sync
VS

VetCloud Cloud

Parent CompanyVetCloud (independent)
Founded~2018
DeploymentCloud-Based
PricingSubscription
User Base
Best ForSmall practices looking for a cloud practice management system
Puppilot Sync Full Sync

Feature-by-Feature Comparison

How Avimark and VetCloud stack up across 26 core capabilities

FeatureAvimarkVetCloud
EMR / Medical Records Core Clinical
SOAP Notes Core Clinical
AI SOAP / Transcription Core Clinical
Treatment Sheets / Whiteboard Core Clinical
Prescription Management Core Clinical
Digital Imaging / DICOM Core Clinical
Controlled Substance Logging Core Clinical
Appointment Scheduling Scheduling
Online Booking (Client Self-Service) Scheduling
Boarding / Hospitalization Scheduling
Inventory Management Financial
Invoicing & Billing Financial
Payment Processing Financial
Wellness Plans Financial
Client Communication (Reminders) Client Engagement
2-Way Messaging / Texting Client Engagement
Client Portal / App Client Engagement
Telemedicine / Video Client Engagement
Reporting & Analytics Operations
Multi-Location Support Operations
Mobile App / Access Operations
Digital Forms (Intake/Consent) Operations
IDEXX Lab Connection Lab Connections
Antech Lab Connection Lab Connections
Heska Lab Connection Lab Connections
IDEXX Web PACS Imaging Lab Connections

Strengths & Weaknesses

Avimark

+ Largest ecosystem of third-party connections (50+ vendors)
+ Proven reliability with 30+ years and 11,000+ hospitals
+ Single-screen patient view streamlines daily workflows
On-premise architecture means no true remote access without add-ons
Interface feels dated compared to modern cloud-native PIMs
No AI-powered features like transcription or SOAP generation

VetCloud

Details coming soon.

Puppilot Syncs with Both

Whether your clinic runs Avimark or VetCloud, Puppilot's AI phone answering service syncs directly with your practice management system to answer calls with real patient context. Learn more about how Puppilot works with Avimark and VetCloud.

Puppilot + Avimark Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Cloud API or direct database connection

Setup: Days

Puppilot + VetCloud Full Sync

Reads: Patient records, appointment schedule, medical history, medications, client info

Writes: Appointment booking, call notes, follow-up tasks

Connection: Cloud API

Setup: Days

Frequently Asked Questions

Avimark is Massive installed base with 50+ vendor connections; proven workhorse for general practice. VetCloud is VetCloud: cloud-based, mobile-friendly. The best choice depends on your clinic's size, specialty, and workflow preferences.

It depends on your priorities. Avimark is best for Established small animal practices that want a proven, widely-supported on-premise system with deep third-party connections. VetCloud is best for Small practices looking for a cloud practice management system. Consider factors like your budget, whether you prefer cloud or on-premise, and which lab systems you use.

Yes. Puppilot syncs with both Avimark and VetCloud, providing AI-powered phone answering that reads patient records and appointment data directly from either system.

Yes, data migration between Avimark and VetCloud is possible, though it typically requires careful planning and may involve a third-party migration service. Your Puppilot service would continue working seamlessly through the switch.