After-Hours Call Forwarding Guides
Route calls to PupPilot when your clinic is closed. Your phones ring normally during business hours — PupPilot only picks up after hours.
How After-Hours Forwarding Works
Your phone system forwards calls to PupPilot based on a schedule you set. During business hours, calls ring your desk phones as normal. After hours, calls automatically route to PupPilot.
Before You Begin
- Have your PupPilot number ready — you'll receive this during onboarding
- Know your clinic's business hours — you'll need to enter open/close times
- Have admin access to your phone system — most changes require administrator credentials
Vet-Focused Phone Systems
Phone systems designed specifically for veterinary practices.
Weave
Vet-FocusedSelf-service setup · ~5 minutes
Mango Voice
Vet-FocusedSelf-service setup · ~10 minutes
Emitrr
Vet-FocusedSelf-service setup · ~10 minutes
Otto + Axion
Vet-FocusedSupport-assisted setup · ~15 minutes (support call)
PetDesk Phones
Vet-FocusedSelf-service setup · ~10 minutes
Vetcelerator
Vet-FocusedSupport-assisted setup · ~15 minutes (support call)
General Phone Systems
Business phone systems used across many industries.
RingCentral
GeneralSelf-service setup · ~10 minutes
Google Voice
GeneralSelf-service setup · ~10 minutes
Vonage
GeneralSelf-service setup · ~10 minutes
8x8
GeneralSelf-service setup · ~10 minutes
Dialpad
GeneralSelf-service setup · ~10 minutes
GoTo Connect
GeneralSelf-service setup · ~10 minutes
Nextiva
GeneralSelf-service setup · ~10 minutes
Zoom Phone
GeneralSelf-service setup · ~10 minutes
Ooma
GeneralSelf-service setup · ~10 minutes
Grasshopper
GeneralSelf-service setup · ~10 minutes
Microsoft Teams Phone
GeneralIT-assisted setup · ~15 minutes
ATS / Wildix
GeneralSupport-assisted setup · ~10 minutes (plus ATS response time)
Community Phone
GeneralSupport-assisted setup · ~10 minutes
Legacy PBX (Avaya, Mitel, etc.)
GeneralIT-assisted setup · ~10 minutes (plus vendor response time)
Phone.com
GeneralSelf-service setup · ~10 minutes
Talkroute
GeneralSelf-service setup · ~10 minutes
Traditional Landlines (AT&T, Spectrum, etc.)
GeneralSelf-service setup · ~5 minutes
Voicecom / NEC
GeneralSupport-assisted setup · ~10 minutes (plus Voicecom response time)
Don't see your phone system?
Most phone systems support after-hours call forwarding to an external number. Our team can walk you through the setup.
Contact our team →